Knei (legally Knei LLP) is a company that develops and provides for use a web application for managing personal contacts. This is a Terms of Use (also referred as Terms of Service) agreement that outlines different aspects of company’s product usage.
Following contains the list of activities that cannot take place in connection with the Knei App or other Company entities.
In presence of evidence that any of these cases took place Knei team would perform the internal investigation. It might lead to a temporary or permanent account termination without refund.
If a damage dealt to Knei Company in terms of brand reputation, services (App, Website and others) operability and corresponding expenses is significant, it can become a cause of legal action towards the person or business accountable.
Please, be thoughtful and careful about things your use the Knei App for.
Knei Company’s App on it’s early stages as a product. Knei team trusts it’s service providers with a proven record of stable operation. Nevertheless, bugs or access issues may occur. You are welcome to address them at team@knei.space and we will be onto resolving this.
For scenarios when emerged issues influenced the operation of premium (paid) functionality of the App User is able to apply for recalculation of subscription period based on the time which they weren’t able to access these features.
Company offers a paid subscription plan with an access to the App extended functionality (effective from the moment of implementation). Conditions are relevant according to the “Plans” page within the Knei App.
User’s can pay for Subscription with a card, PayPal and similar methods available at the checkout page within the App.
Payment is charged at the end of the paid Subscription period on a monthly plan cost basis.
Subscription can be cancelled from within the App’s settings or by contacting Knei team at team@knei.space.
On the subscription termination event funds corresponding to the remaining subscription period are not returned.
Please, be aware that Subscription cost is not refundable by default if the App is up and ready to be operated till the end of Subscription period.
Knei Company operates under Kazakhstan state jurisdiction. It is incorporated as a legal entity under name Knei LLP (ТОО “Кнай” — Kazakh/Russian). Address: Astana, Kenesary st., 8
If you have any concerns, questions or feedback regarding these Terms don’t hesitate to contact us at team@knei.space.
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